Meet Our Leaders

Rehabilitation Hospital of Northern Arizona is led by a team of highly experienced healthcare professionals who are passionate about providing the highest level of care available to the hospital’s patients.

We invite you to learn more about us below:

Meet Our Leaders

Chris LaFontsee, Jr., Chief Executive Officer
With over ten years of experience in acute healthcare, ambulatory clinics, LTAC, leadership roles including hospital operations, financials and strategic planning for fortune 500 companies, Chris believes in always doing the right thing. “When you take care of the patient then everything else will follow.”

His diverse healthcare experience and strong information technology background have allowed him to successfully grow community hospitals and start-up clinics.

Chris graduated from Liberty University in Lynchburg, VA with a Bachelor’s degree and MBA.

He is an active member of the Greater Flagstaff Chamber of Commerce where he is involved in the future growth and well-being of the city.


Lindy Parker, RN, MHA, Director of Marketing and Business Development
Lindy has more than 24 years of experience in nursing, including 15 years of progressive leadership positions and responsibilities. Her extensive experience enables her to efficiently and effectively promote positive outcomes for patients.

By working collaboratively with her team, it is Lindy’s passion to ensure all patients receive the best possible results. Lindy is a strong, compassionate leader who is dedicated to her work and to the patients of Rehabilitation Hospital of Northern Arizona.

Lindy received her bachelor’s degree in nursing as well as her master’s degree in health administration at the University of Phoenix in Phoenix. She is a Certified Legal Nurse Consultant and a member of the American Association of Legal Nurse Consultants.

Lindy is an active member of the Greater Flagstaff Chamber of Commerce.


Dr. Richard Holt, Medical Director
Dr. Holt has a strong passion for helping those whose lives have been affected by illnesses or injuries. He is able to show his passion through his oversight of patients’ medical care, physician credentialing, and facilitating medical policies and procedures. With more than 17 years of healthcare experience, Dr. Holt’s extensive medical background includes physical therapy, medical laboratory science, and cancer genetics research.

He received his bachelor’s degree in medical laboratory science at the University of Utah in Salt Lake City and obtained his medical degree from Touro University Nevada in Henderson, NV. Dr. Holt went on to complete his residency training in physical medicine and rehabilitation at the University of Missouri in Columbia, MO. Afterward, he sought out additional fellowship training in interventional pain management with a well-respected private practice in Phoenix. During his training, Dr. Holt served on several committees that included fall prevention, graduate medical education, pain management, and quality control.

Dr. Holt is a member of the American Academy of Physical Medicine and Rehabilitation, the Association of Academic Physiatrists, the North American Neuromodulation Society and the American Society of Interventional Pain Physicians.

Dr. Holt is also involved with MedZou Musculoskeletal Medicine Clinic and volunteers some of his free time with Boy Scouts of America, helping to lead and educate the younger generation.


Susie Brown, RN, Director of Patient Outcomes
Susie has over 16 years of nursing experience, ten of which have been in leadership roles. Susie is an enthusiastic, compassionate leader working collaboratively with her team to provide the best patient outcomes.

Susie received her associate’s degree in nursing from Northland Pioneer College and is currently enrolled at Northern Arizona University pursuing her bachelor’s degree in nursing.

Susie enjoys spending time outdoors with her family. She loves running, biking and boating.


Sydnie Bahl, DPT, Director of Therapy Operations
Sydnie works with individuals recovering from life-altering disabilities caused by injuries or illnesses and oversees all therapy operations. She is an innovative leader who promotes high-quality care to all patients for improved independence and greater mobility in the home and community.

Sydnie holds a doctorate in physical therapy from the University of North Dakota in Grand Forks, ND.  For more than seven years, Sydnie has traveled the country working with Ernest Health. She is a certified neuro-integrative functional rehabilitation and habilitation clinician and is a credentialed clinical instructor through the American Physical Therapy Association where she remains an active member.

Sydnie has provided many community presentations regarding stroke and brain injury and has presented at the American Occupational Therapy Association’s national conference (Role of a Neuro Team in Optimizing Stroke Outcomes).


Sarah Johnson, CRRN, Director of Nursing
Sarah’s sustained passion for the rehabilitation field of healthcare has taken her through five years in the field. Most recently, she has taken on the challenge of overseeing the nursing department, supporting an interdisciplinary team to provide patients the very best care and outcomes.

Her passion runs deep, knowing that she has a unique opportunity to help patients recover from illness and injury at one of the most difficult times of their lives.

Sarah enjoys spending time with her family and working on home improvement projects.

Heather Boyd, CRRN, Director of Compliance
Heather oversees the compliance, quality, and risk management components for regulatory processes, infections prevention and control, as well as patient satisfaction.

Heather has been an RN for eight years. She believes it is important to break down the details that lead to successful patient outcomes and support staff in their personal journey.

Heather obtained a Bachelor of Science in Nursing from Grand Canyon University in Phoenix, as well as a Bachelor of Arts in Exercise Physiology from Adams State University in Alamosa, CO. She also obtained a Master of Arts in Health and Physical Education (Human Physiology) with Emphasis in Administration from Adams State University.

Heather has several certifications, including Certified Emergency Nursing (BCEN), Certified Perioperative Nurse (CNOR), Advanced Trauma Certified Nurse (ATCN) and instructor, Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) certified and instructor.

Within the community, Heather enjoys being a volunteer basketball coach, enjoying the outdoors, watching her kids play soccer, basketball, baseball, football, riding, and guitar, as well as spending time boating, camping, and fishing.


Chad Campbell, Director of Pharmacy
Chad works alongside physicians, nurses, and other pharmacists to ensure safe and effective medication use. He believes in a holistic approach to health, utilizing medication for optimal results.

Prior to becoming a pharmacist, Chad was a registered nurse for ten years. He helped implement many programs that focus on neurological and psychological health in his workplaces. He has worked for Ernest Health for more than two years, educating and engaging his team and others in medication use.

Chad received a bachelor’s degree in psychology and then went on to earn a doctorate of pharmacy from the University of Utah in Salt Lake City.


Charlene Harris, Human Resource Manager
Charlene uses her compassion and love for people to create a positive work environment that encourages growth, respect, and teamwork. She is determined to ensure employees know they are making a difference in the organization and those they serve. She believes that helping employees establish a strong foundation for them to build their work upon will better equip them to be passionate caregivers.

Charlene has more than ten years of human resources experience. She launched and supported learning and development programs that built organizational development, garnered high-performance workforce plans, and worked at the developmental transformation of future leaders. In addition, Charlene has extensive generalist experience working in healthcare and is highly proficient in recruitment, staffing, onboarding, training, compensation, benefits, policies and procedures, and employee relations.

Charlene holds a bachelor’s degree in business management and human resources from the University of Phoenix in Phoenix.

She served on the United Way of Inner Wisconsin board of directors for ten years as a strong advocate for improving the community in which she lived. As Charlene positively impacts the lives of those around her, she remains humble and ready to help the next person.


Abram Coate, Director of Facilities Management
Abram feels passionate about ensuring that all physical components of our hospital run effectively and efficiently.

Abram has five years of experience in healthcare facilities, medical manufacturing, and construction. He received his Bachelor of Science in History with an emphasis on American and Pre-world History from Northern Arizona University in Flagstaff.

Abram believes that a clean, warm, well-lit hospital can provide security and comfort for our patients that extends to their overall achievements in regaining health.